Returns & Exchanges
At Renogy, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as wearing it.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.
- 3.Pack and Ship
Securely pack your items in their original packaging and drop off the package at any authorized carrier location.
- 4.Quality Check and Refund
After our warehouse team inspects the items for quality, your refund or exchange will be processed within 5-7 business days.
